Privacy Policy

Cho Persona values the protection of your personal data. This privacy policy explains which data we collect, why we collect it, and how we handle it. We comply with the General Data Protection Regulation (GDPR).

Article 1 – What data do we collect?

We may process the following personal data from you:

Name and address information
Email address
Phone number
Payment information
IP address and browser data
Order history

Article 2 – Why do we collect your data?

We use your data for the following purposes:

Processing and delivering orders
Sending order confirmations and updates
Customer service and answering questions
Improving our website and services
Complying with legal obligations

Article 3 – How long do we retain your data?

We retain your personal data no longer than necessary for the purposes for which it was collected. Financial data is retained in accordance with the legal retention requirement of 7 years.

Article 4 – Do we share your data?

We never sell your data to third parties. We may share your data with:

Delivery services for order fulfillment
Payment service providers for processing payments
IT service providers who support our webshop

All our partners are required to treat your data confidentially.

Article 5 – Cookies

Our website uses cookies to improve user experience and track website statistics. You can disable cookies through your browser settings, but this may affect website functionality.

Article 6 – Your rights

Under the GDPR, you have the following rights:

Right of access: you can request which data we hold about you.
Right to rectification: you can have incorrect data corrected.
Right to erasure: you can request deletion of your data.
Right to object: you can object to the processing of your data.
Right to data portability: you can request your data in a readable format.

To exercise your rights, you can contact us at info@chopersona.com

Article 7 – Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

Article 8 – Complaints

Do you have a complaint about how we handle your data? You can file a complaint with the Dutch Data Protection Authority at www.autoriteitpersoonsgegevens.nl.